Union, AT&T say 20,000 striking workers coming back to work

[ad_1] Members of the Communications Workers of America walk a picket line outside of an AT&T office, Monday, Aug. 26, 2019, in Miami. CWA union members in the southeast went on strike Friday over unfair labor practices by management during negotiations for a new contract. (AP Photo/Lynne Sladky) AT&T and the Communications Workers of America […]

Machines are training human workers to be more compassionate

[ad_1] Credit: CC0 Public Domain “You are speaking faster than usual,” reads an alert on a computer screen. The call center agent on the phone with a customer can see a speedometer icon. The conversation with the customer continues, as does the computer feedback. “Think about how the customer is feeling. Try to relate,” the […]

Google tells workers to avoid arguing politics in house

[ad_1] Google has updated its workplace guidelines, telling employees to refrain from heated debates about politics at work Google on Friday told employees to focus on work instead of heated debates about politics with colleagues at the internet company, which has long been known for encouraging people to speak their minds. Updated workplace guidelines for […]

Google tells workers to avoid arguing politics in house

[ad_1] Google has updated its workplace guidelines, telling employees to refrain from heated debates about politics at work Google on Friday told employees to focus on work instead of heated debates about politics with colleagues at the internet company, which has long been known for encouraging people to speak their minds. Updated workplace guidelines for […]

Amazon pays warehouse workers to say good things on Twitter. The campaign is getting backlash online

[ad_1] Credit: CC0 Public Domain Select workers at Amazon warehouses—or fulfillment centers—are part of a campaign to tweet positively about their employer as a response to criticisms about working conditions. The campaign, which began last August, sparked renewed criticism after a Twitter back-and-forth between one user and accounts that appear to be from Amazon warehouse […]

Study finds workers would rather be replaced by a robot than another person

[ad_1] Credit: CC0 Public Domain A trio of researchers with the Technical University of Munich and Erasmus University Rotterdam has found evidence that suggests workers would rather be replaced by a robot rather than another human being. In their paper published in the journal Nature Human Behavior, Armin Granulo, Christoph Fuchs and Stefano Puntoni describe […]

Software to empower workers on the factory floor

[ad_1] MIT spinout Tulip offers customizable manufacturing apps (like the one on the screen) in addition to sensors, gateways, and analytics to improve human-based manufacturing processes. Image courtesy of Tulip Manufacturers are constantly tweaking their processes to get rid of waste and improve productivity. As such, the software they use should be as nimble and […]